Frequently Asked Questions
Everything you need to know about our latest drops and gear.
When will my order ship?
Most orders are processed and shipped within 3-5 business days. During major drop events, processing may take up to 7-10 business days due to high volume.
Do you offer international shipping?
Yes, we ship our gear worldwide. Shipping rates and delivery times vary by country and are calculated at checkout.
What is your return policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please note that limited edition drop items may be final sale.
How do I track my package?
Once your order ships, you will receive an email confirmation containing your tracking number and a link to the carrier's website.
How should I care for my CboysTV apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and hanging to dry or tumble drying on low heat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.